Delete your Quick MYO account

You can delete your Quick MYO account and its saved data in the app, or request deletion by email if you no longer have access to it.

Request deletion without the app

Email support@quickmyo.com with the subject “Quick MYO account deletion” and ask us to delete your Quick MYO account and data. You do not need to reinstall the app.

Use the email address associated with your Yoto account if possible. We will confirm account ownership before deleting anything, complete your request within 30 days, and reply when it is done. If you cannot use that email address, contact us for help verifying ownership.

Never send your Yoto password, sign-in codes, payment details, or audio files.

Delete from the app

1. Open Quick MYO while signed in and tap the three-dot settings button at the top of your card.
2. In the Account sheet, scroll to Delete account data.
3. Review the notice, then confirm with Delete data.

You do not have to email us when you use the in-app deletion action. Signing out or uninstalling the app alone does not delete your Quick MYO account data.

What is deleted

Deletion removes Quick MYO’s saved access to Yoto, sessions, settings, card activity and operation history, AI proposals, and Quick MYO billing and entitlement records. In-app deletion also clears the app’s local session and saved app data on that device.

What is kept

We retain minimal pseudonymous AI usage counters for up to 400 days to prevent deleting and reconnecting from resetting monthly allowances. We delete the stored link between your account and these counters; the same account can be associated with them again if it reconnects. These counters contain no raw Yoto owner ID, prompts, track titles, filenames, card IDs, or image bytes.

Previously collected pseudonymous analytics and operational diagnostics age out under the providers’ retention settings. Apple, Google, and RevenueCat keep purchase records under their own policies and legal obligations.

Your Yoto content and Plus purchase

Deleting Quick MYO data does not delete your Yoto account, remove audio already saved to a Yoto card, or undo changes made to your cards.

It does not remove your Quick MYO Plus purchase. Plus is a one-time purchase with no auto-renewal and no subscription to cancel. Restore it from the app after reinstalling. Refund requests are handled by Apple or Google.

More details: Privacy Policy. Need help? support@quickmyo.com.

Quick MYO is an independent app and is not affiliated with, endorsed by, or sponsored by Yoto Ltd. Yoto and Make Your Own are trademarks of Yoto Ltd.