Support

Email support@quickmyo.com and a human will reply — usually within a day.

Common questions

Quick MYO can't see my cards

Make sure you signed in with the same Yoto account that owns the cards. Only Make Your Own cards you created are shown; store-bought cards can't be edited by anyone.

Sharing audio doesn't do anything

Open Quick MYO and check you're signed in with Yoto. If your sign-in has expired, the shared file waits in the app until you sign in again. Sharing adds to a Make Your Own card you can edit: on Free, that's the one card you chose; with Plus, you pick the card as you share. A card can't go past 100 tracks, so a share that would take it over stops before anything uploads. On Android, also check that Quick MYO is allowed to run in the background so the upload can finish.

Something was added to the wrong card

Open the receipt in Quick MYO and tap Undo. It takes back exactly what that share added and nothing else, as long as the card hasn't changed since. If it has, swipe the track off the card instead.

Restoring Plus

Plus is a one-time App Store or Google Play purchase. It does not auto-renew, so there is no subscription to cancel. After reinstalling, open Plus in the app and tap Restore purchases. Refund requests are handled by Apple or Google.

Deleting your account

Use Delete account data in the app’s Account sheet, or request deletion by email if you no longer have the app. Our account deletion page explains both options, what is removed, and what is retained. Deleting Quick MYO data does not delete your Yoto content or remove the Plus purchase; restore it from the app after reinstalling.

Quick MYO is an independent app and is not affiliated with, endorsed by, or sponsored by Yoto Ltd. Yoto and Make Your Own are trademarks of Yoto Ltd.